Cancellation and Refund Policy
Returns: We regret to inform you that we do not accept returns or offer refunds for any products purchased from Lakshmika Sarees & Herbs.
Exchanges: In the event of a sizing issue, we offer exchanges within 7 days of the delivery date. Please contact our customer support team at email@example.com to initiate the exchange process.
Eligibility: To be eligible for an exchange, the clothing item must be unused, unworn, and in its original condition with all tags attached.
Exchange Procedure: To initiate an exchange, please send an email to our customer support team at firstname.lastname@example.org, stating your order number, the specific item you wish to exchange, and the reason for the exchange. Our team will guide you through the exchange process and provide further instructions.
Shipping: Customers are responsible for the shipping costs associated with the exchange. Please ensure that the clothing item is properly packaged and shipped back to us within 7 days of the exchange request.
Inspection: Once we receive the returned item, it will undergo an inspection to ensure it meets the exchange eligibility criteria.
Exchange Confirmation: Upon successful inspection, we will provide you with further instructions to complete the exchange process and ship the correct-sized item to you.
Non-Exchangeable Items: Please note that exchanges are only applicable for sizing issues and do not apply to any other reasons.
Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately at email@example.com, providing relevant details and supporting documentation, and we will work with you to resolve the issue promptly.
Final Decision: All decisions regarding exchanges, refunds, or returns are at the discretion of Lakshmika Sarees & Herbs and may be subject to change.